Jackpotjoy review 2025: casino games, user experience & app guide

Jackpotjoy is a vibrant online casino that provides UK players with a 1000+-strong game catalogue. The platform has user-friendly apps for both iOS and Android devices for easy play on the go. In this Jackpotjoy review, we will discuss the main points and small details about this UK online casino platform, from the game selection to bonuses and customer service.

• Game selection: 9/10
• Welcome bonus: 8/10
• Website: 8/10
• Mobile: 9/10
• Payments: 7/10
• Customer service: 8/10
• Overall rating: 8/10

Jackpotjoy casino review: Game selection and software

Jackpotjoy offers an all-around online casino library with over 1,100 games. It goes all out on slots with 950+ titles from over two dozen software providers like Games Global, Play’n GO, NetEnt, and Pragmatic Play. Based on our Jackpotjoy bingo review, the section is worth calling home about.

The casino is more of a Jackpot Slots specialist. These video slots play on a 5×3 grid, and landing 5 correct symbols triggers a mini-game whereby you can win a decent jackpot. In our Jackpot joy slots review, we found over two dozen slots, including player-favourites like Blueprint Gaming’s Diamond Mine Jackpot King, Eye of Horus Megaways Jackpot King, and Ted Jackpot King.

With sports betting added last year, the gaming options at Jackpotjoy aren’t too shabby. Find below our Jackpotjoy bingo review with a look at slots, table games, and live casino.

Jackpot Joy slots review – Choose from 950+ games

Jackpotjoy is one of the best slots sites in the UK, with over 950 titles available. Players can enjoy everything from classic fruit machines to modern video slots with cascading reels. Our Jackpot Joy slots review found games from big providers like BTG, NetEnt, and Blueprint Gaming.

The slot catalogue includes a mix of exclusive titles alongside popular releases. We like their progressive jackpot slots with huge prize pools and the exclusive Double Bubble game series. The most popular slots are featured in the table below:

Slot Name	Provider	RTP	Volatility	Best Feature
Double Bubble	Gamesys	95.75%	Medium	Bubble Bonus
Gates of Olympus	Pragmatic Play	96.50%	High	Multiplier Cascades
Big Bass Bonanza	Pragmatic Play	96.71%	Medium-High	Free Spins with Multipliers
9 Masks of Fire	Microgaming	96.24%	Medium	Mask Multipliers
Rainbow Riches	Scientific Games	95.00%	Medium	Multiple Bonus Rounds

Other new releases include Bonanza Rush Express, Da Vinci Diamonds, Firebird Fortunes, Beetlejuice Megaways, and King Kong Cash Even Bigger Bananas 2.

Table games at Jackpotjoy – Blackjack, roulette, etc.

Jackpotjoy offers a decent library of table games. The selection includes various versions of blackjack, roulette, poker, and baccarat, with different stake limits to suit all budgets.

The table games feature high-quality graphics, smooth gameplay, and realistic sound effects. Many games also offer unique side bets and variants that add interesting twists to traditional formats.

Top table games at Jackpotjoy include:

• European Roulette – Classic version with a single zero and 97.30% RTP
• Premium Blackjack – Elegant variant with standard rules and side bet options
• Casino Hold’em – Exciting poker game played against the dealer with progressive jackpot
• Baccarat – Traditional card game with simple gameplay and low house edge

Online poker

Poker fans can enjoy various cash games, tournaments, and fast-paced formats at JackpotJoy. With multiplayer tables and competitive prize pools, the poker section caters to both casual and serious players. Options include:

• Cash Games+ – Play No Limit Texas Hold’em or Pot Limit Omaha with flexible stakes and instant entry/exit.
• Poker Tournaments – Join Sit & Go events and Texas Hold’em tournaments with buy-ins starting from just 1p and guaranteed prize pools.
• Wild Seat Poker – Compete for mystery prize multipliers up to 10,000x your wager, with only the winner taking the pot.

Arcade & instants

In the arcade and instants section, you’ll find games like Plinko and Crash Games. These games each have their own rules and gameplay. For example, the Tap Arcade Games require you to tap to ‘whack’ a bell instead of clicking a spin button.

The welcome promo for the Arcade & Instants section is 100 free spins. After playing through £10, you’ll receive 100 free spins for instant games.

Jackpotjoy bingo review

Jackpotjoy’s bingo section is a highlight of the platform, featuring 6+ rooms running at the same time with ticket prices starting from 1p. The site offers 90-ball, 75-ball, and speciality bingo games running throughout the day.

Based on our Jackpotjoy bingo review, the bingo community here is active and welcoming, with friendly chat hosts moderating rooms and running mini-games. Players will appreciate the casino’s welcome offer of 50 free bingo tickets to help get you started on the right foot. Here’s a look at the most popular bingo rooms at Jackpotjoy

Bingo room	Bingo type	Ticket price range	Frequency	Top prize
Sapphire Bingo	90-ball	5p – £1	Every 5 mins	£5,000
Emerald Room	75-ball	10p – £1	Every 10 mins	£2,500
Tiki Bingo	90-ball	1p – 50p	Every 3 mins	£1,000
Speed Bingo	30-ball	5p – 25p	Every 2 mins	£500
Session Bingo	90-ball	£5 – £10 per session	3 times daily	£10,000

Slingo games at Jackpotjoy

Jackpotjoy offers Slingo games that combine slots and bingo elements. These games typically feature 5×5 grids with spinning reels below, creating unique gameplay experiences that blend the excitement of both game types.

JackpotJoy offers a comprehensive selection of Slingo games, blending the mechanics of slot machines and bingo. These games introduce an extra layer of strategy, making them a favorite among players looking for something different.

Popular titles include:

• Slingo Rainbow Riches
• Slingo Monopoly
• Slingo Deal or No Deal

---

Online scratchcards

JackpotJoy provides a variety of digital scratchcards for players who enjoy instant results and simple gameplay. These games offer quick-play mechanics and the potential for big payouts. Top scratchcard games include Gold Rush Scratch, Diamond Strike Scratch, Lucky Irish Scratch.

Jackpotjoy live casino: Real-time action with professional dealers

The live casino at Jackpotjoy delivers authentic live gaming with professional dealers streaming in HD quality. Players can enjoy a range of classic table games, including live variants of blackjack, roulette, craps, baccarat, and game shows. Expect multiple camera angles and interactive features.

• Live Roulette – Includes classic European Roulette, Lightning Roulette, and Mega Roulette with high-speed spins and multipliers.
• Live Blackjack – Variants like Speed Blackjack, Infinite Blackjack, and Free Bet Blackjack offer different strategies and table limits.
• Live Baccarat & Poker – Popular choices include Lightning Baccarat, Ultimate Texas Hold’em, and Three Card Poker.
• Game Shows – Enjoy interactive live games like Crazy Time, Monopoly Live, and Deal or No Deal.

Game variety is superb with core live casino software by Pragmatic Play and GameSys. Top live dealer games at Jackpotjoy include:

• Boom City – A 6×6 grid square-guessing game by Pragmatic Play
• Bond Street Blackjack – A 7-player live blackjack game with insurance and side bets
• Caribbean Stud Poker Live – A fast-paced poker games with a 5+1 Bonus bet and Progressive Jackpot side bet
• Signature Blackjack Live – Rewards a £10 cashback for a £50 wager
• Jackpotjoy Live Roulette – An exclusive European roulette with bets from £0.5

The bottom line: Jackpotjoy provides a well-rounded game selection that balances quantity with quality. While the filtering options could be improved, the mix of providers and game types ensures something for every player preference.

Jackpotjoy sports and betting markets review

Jackpotjoy’s sports betting section is a new yet vibrant addition to the platform, covering over 20 sports across hundreds of pre-match, in-play, and ante post betting markets. The sportsbook offers sharp odds and a user-friendly interface for placing bets.

Players can enjoy in-play betting with live statistics and a cash out feature. Top sports and leagues covered include:

• Football – Premier League, Champions League, La Liga, Bundesliga, World Cup
• Horse Racing – UK, Ireland, and international meetings with best odds guaranteed
• Tennis – Grand Slams, ATP, and WTA tournaments
• Cricket – Test matches, ODIs, T20 competitions including IPL
• Basketball – NBA, EuroLeague, and international competitions

---

Reviewing Jackpotjoy promotions

Jackpotjoy has a two-option welcome offer for bingo or slots, alongside multiple ongoing promotions and seasonal offers.

Jackpotjoy welcome offer – Choose from free spins or bingo

Sign up using the Jackpotjoy promo code and opt in to receive 30 free spins on the Double Bubble slot game by playing at least £10 on slots. If you select the bingo bonus, you must spend £10 on bingo games to receive 50 free bingo tickets worth up to £50 on £1-ticket games.

Offers for existing customers

Jackpotjoy offers plenty of ongoing promotions for regular players. These range from daily free games and tournaments to referral bonuses and more. Currently, users can find these bonuses:

• Box Bonanza
• Slot Master tournaments
• Refer a Friend bonus

---

Jackpotjoy website review | Clean &f functional design

The Jackpotjoy website features a clean, blue-themed design that’s easy to navigate. The homepage highlights popular games and current promotions, with a simple menu with links to the top pages.

Game categories are clearly organised with a global search function, making it easy to find specific titles or browse by type. The site loads quickly, and games run smoothly, with minimal lag or buffering issues. Overall, the website is user-friendly, with an intuitive nav and responsive design.

The bottom line: Jackpotjoy delivers an attractive, functional website that prioritises ease of use. Additional filtering options and improved game categorisation would enhance the user experience.

Jackpotjoy on mobile

Players looking to play their favourite games on the go will be glad to know that Jackpotjoy has a 100% instant-play mobile website. It maintains its cool blue colour scheme and top features, but looks a little cluttered. Thankfully, you can also download the lightweight and clean-interfaced mobile app for your iOS or Android device (more on the Jackpotjoy app review below).

Jackpotjoy mobile website

Jackpotjoy offers an instant-play platform you can access on any mobile browser. The mobile site adapts well to any screen size and feels natural when browsing, playing games, and everything in between. Compared to the desktop version, the mobile site has a lighter layout with a more responsive design.

Jackpotjoy App Review & Rating | User Reviews on Google Play, App Store, & Trustpilot

In addition to the mobile-website, Jackpotjoy has mobile apps for both iOS and Android devices. They get a leg up on the mobile site with faster loading times and push notifications for new promotions and game releases.

Users rate the Jackpotjoy app highly, praising its smooth play and intuitive interface. iOS users seem to like the app a bit more, but it scores top marks across the board as outlined in the table below:

Platform	App rating	Number of reviews	Downloads
Google Play	4.6/5	11,600+	100k+
App Store	4.7/5	25,500+	125k+

Key mobile features and functionality

• Full game library access (1,100+ games)
• Saved payment methods for quick deposits
• Push notifications for promotions
• Optimized graphics and performance
• Touch ID/Face ID support
• Smooth navigation between game categories
• Portrait and landscape mode support
• Quick access to customer support
• Live chat integration
• Sports betting functionality

Jackpotjoy Real User Reviews from App Stores

Positive reviews:

Users rate the Jackpotjoy app highly, praising its smooth gameplay and intuitive interface. iOS users particularly appreciate the app’s performance and user experience.

“Great app with smooth gameplay and quick withdrawals” ⭐⭐⭐⭐⭐

“Love the bingo rooms and community feel” ⭐⭐⭐⭐⭐

“Fast deposits and excellent game selection” ⭐⭐⭐⭐

Negative reviews:

Some users report occasional technical issues or preferences for additional features.

“Sometimes crashes during peak hours” ⭐⭐

“Would like more payment options” ⭐⭐⭐

“App could use more filtering options” ⭐⭐⭐

The bottom line: The Jackpotjoy app delivers mobile gaming with excellent user satisfaction. While app store ratings are outstanding, the comprehensive features and positive user feedback demonstrate strong technical performance.

Jackpotjoy payment methods | Few but top-tier deposit & withdrawals options

Players can count on Jackpotjoy to offer fast, secure, and fee-free deposits and withdrawals. Based on our Jackpotjoy casino review, the payment methods available are somewhat few but cover most bases for UK bettors. E-wallets are on the low side but mobile payments via Google and Apple Pay is a nice touch, especially for mobile users.

Deposit methods – How Do I Make a Deposit at Jackpotjoy?

When it comes to deposits, Jackpotjoy ticks most of the right boxes. It accepts top debit cards, Apple Pay, PayPal, Google Play, and bank transfers. However, we would have loved to see UK favorite e-wallets like Skrill, Neteller, and Paysafecard.

Deposit method	Min deposit	Max deposit	Fees	Processing period
Visa Debit	£10	£10,000	No fees	Instant
MasterCard Debit	£10	£10,000	No fees	Instant
Apple Pay	£10	£5,000	No fees	Instant
Google Pay	£10	£5,000	No fees	Instant
Visa Electron	£10	£10,000	No fees	Instant
PayPal	£10	£5,500	No fees	Instant

Expert tip: You cannot add another payment method if your balance isn’t lower than £50 or there are any pending withdrawals. We recommend using a Visa or Mastercard debit as this method is fast and gives no fuss when it comes to cashing out your payouts.

Withdrawal Methods – How long do withdrawals take at Jackpotjoy?

Only a handful of payout methods are available at Jackpotjoy, but they cover most bases. Withdrawals at Jackpotjoy take around 24 hours, but you can get your money within 4 hours if your card accepts Visa Direct.

Withdrawal method	Min withdrawal	Max withdrawal	Processing time
Visa Debit	£10	£25,000	Up to 3 working days
MasterCard Debit	£10	£25,000	Up to 24 hours
Visa Direct	£10	£25,000	Within 4 hours
Bank Transfer	£10	£250,000	Up to 24 hours

Note: Our Jackpotjoy review tester found that you cannot withdraw back via Google Pay or Apple Pay, so you must use bank transfer. The processing period for most payouts is 4 to 24 hours.

How to make a withdrawal at Jackpotjoy

A thorough test and research for this Jackpotjoy review show that making a withdrawal at this online casino is a cinch. Here is a step-by-step on how to cash out your winnings:

1. Log in to your Jackpotjoy account
2. Click on My Account in the top menu
3. Select Withdraw from the dropdown menu options
4. Choose your preferred withdrawal method (as usual with top UK online casinos, you may have to use the method you used for deposit)
5. Enter the amount you wish to withdraw (minimum £10)
6. Confirm the withdrawal request
7. Wait for processing (typically 4-24 hours)

The bottom line: Jackpotjoy offers essential payment methods with fast processing times. The highlight is the Visa Direct for rapid withdrawals, though the addition of more e-wallets would enhance the banking portfolio.

Comparing Jackpotjoy vs top UK casino sites

With a rating upwards of 4.6 stars after over 40,000 reviews on Google Play and App Store, Jackpotjoy is right up there among the UK’s most popular online slots and bingo sites. But how does it compare to the top casino sites in the UK? In the table below, we put the online casino side by side against the best UK online casinos on important factors like game selection, app ratings, and welcome offers:

Online casino	Welcome offer	Number of games	App ratings	Best known for	Most popular game
Jackpotjoy	100 free spins or £50 bingo bonus	1,200+	4.7 (iOS) 4.6 (Android)	Online bingo	Speed Bingo
Virgin Games	100 free spins or £50 bingo bonus	1,200+	4.6 (iOS) 4.6 (Android)	Virgin Red loyalty rewards	Double Bubble
Gala Spins	30 free spins + £25 slot bonus	4,000+	4.7 (iOS) 4.4 (Android)	Game variety	Starburst
Lottoland	Choose from 100, 150 or 200 free spins	3,500+	4.4 (iOS) 4.4 (Android)	Lottery games	Book of Dead
Kitty Bingo	50 free spins + £30 bingo bonus	1,800+	3.8 (Android)	Bingo games	Fluffy Favourites

Jackpotjoy weighs up against the competition across the board. That’s especially true of its top-rated apps, bingo features, and one of the most flexible welcome bonuses. Let’s see how it compares across key features:

• Welcome offer – Jackpotjoy makes it easy to claim the sign-up offer, which gives the best free spins and bingo bonus with the Virgin Games promo code. The Lottoland sign up offer potentially gives more free spins, but you need to stake at least £50 on just Big Bass Bonanza to trigger the bonus vs £10 min play on any game at Jackpotjoy. It beats the Gala Spins welcome offer and Kitty Bingo welcome offer where it counts.
• Key features – No other UK bookie beats Jackpotjoy regarding online bingo rooms and community play. Those looking for superb loyalty rewards or lottery games may consider Virgin Games or Lottoland.
• Game selection – the casino doesn’t try to be a jack of all trades. Instead, they do one area really well. Jackpotjoy’s 1,200 game library might be smaller, but it does slots and online bingo really well. That’s especially true if you want to play branded bingo, speed bingo, and superlinks 75-ball bingo. Those looking for better game variety, however, might want to try Gala Spins or Lottoland.
• User feedback and app ratings – With 4.7 stars on iOS and a 4.6/5 rating on Android, Jackpotjoy matches or beats most competitors. Only Gala Spins matches the iOS rating.

Bottom line: Jackpotjoy is a clear first choice for players who value bingo, community games, and an easy-to-claim, flexible welcome offer.

Jackpotjoy history – Facts & figures about Jackpotjoy

Jackpotjoy online casino went live back in 2012 as a slots and bingo gambling site. It is owned and operated by Gamesys Operations Limited, which is part of the well-known Bally’s Corporation. It serves only players in the UK and Ireland with a dual gaming license from both the Great Britain Gambling Commission and the Gibraltar Gambling Commissioner. Here are some of the key milestones:

• 2012: Official UK launch as slots and bingo site
• 2015: Expansion of game library and provider partnerships
• 2018: Mobile app launch for iOS and Android
• 2020: Integration of live casino offerings
• 2022: Addition of sports betting section
• 2024: Enhanced responsible gambling tools implementation
• 2025: Continued growth with 1,100+ games and exclusive titles

Here are some other facts we know based on our Jackpotjoy casino review:

• Owner: Gamesys Limited (part of Bally’s Corporation)
• CEO: Robeson Reeves
• Type of operator: Slots, table games, Slingo, live casino, sports, bingo
• Headquarters: London, UK and Waterport Place, Gibraltar
• Number of employees: Over 1,500
• Net revenue: Part of Bally’s Corporation with annual revenue exceeding £500 million

Reviewing Jackpotjoy’s customer service – 24/7 help via live chat and toll-free telephone

Based on our Jackpotjoy review, the online casino offers superb customer support with multi-prong contact options for players. We highly recommend starting with its well-organised Help Centre. The FAQs are transparent, searchable, and the categories are familiar. The live chat is essentially a chatbot that takes you to a live rep within 60-90 seconds.

The support team is helpful, responsive, and resolves issues within a single conversation. Contact methods for reaching Jackpotjoy customer service include:

• 💬 Live chat: Available 24/7 on the site and app
• ✉️ Email: [email protected]
• 📞 Phone: 0800 048 1047 (UK freephone)

Jackpotjoy review summary

After thoroughly testing the site, games, and app for this Jackpotjoy review, I’m impressed with the overall quality of this online casino. The game selection is extensive, with particular strengths in slots and bingo games. Based on my Jackpotjoy bingo review, the games are well-mixed and the rooms are well-trafficked with lively chat features, decent cash prizes and affordable ticket prices.

It helps that the mobile site is 100% instant-play, not to mention the games and features play out better on the app. The addition of poker and sports betting makes Jackpotjoy an all-rounder betting site, with RNGs and games proven fair to the standards of the UK Gambling Commission.

Payment processing is generally quick, especially with Visa Direct for rapid withdrawals. While I would have liked to see more e-wallet options, the available methods tick the right boxes for most UK players. The online casino’s average payout percentage of around 97% puts it above par. It’s definitely worth a try.

Jackpotjoy review – FAQs