MrQ review 2025: Complete UK casino guide & app ratings

MrQ is one of the UK’s fastest-growing casino platforms, offering players a unique gaming experience with real cash wins. It offers a vast game library which includes slots, bingo, live casino, and table games.

In this article, we’ll present and review the MrQ mobile app, promotional offers, game selection, payment options, and customer support. New players can also claim 300 free spins by using the MrQ promo code.

• Casino software & game selection: 8/10
• Welcome bonus: 9/10
• Website: 8/10
• Mobile: 7/10
• Payments: 8/10
• Customer service: 7/10
• Security and trust: 9/10
• Overall rating: 8/10

MrQ casino review – Is it worth playing in 2025?

MrQ started out as a bingo site back in 2018 but has quickly moulded into one of the most sought-after online casinos for Great Britain players. As a UK-facing casino, it provides slightly shy of 1,000 games on the instant-play mobile site and app. They go heavy on slots and bingo, but the casino’s selection of blackjack, roulette, Slingo, and live-dealer games isn’t too shabby either.

With a UK Gambling Commission license and eCOGRA certification, MrQ ticks the safety and fair play boxes. It helps that payouts are quite fast, getting to the player’s account within hours via Visa Direct. It accepts a handful of deposit methods, including PayPal and Pay by Mobile.

The casino lobby is clean and clutter-free on both the desktop site and app but could use some browsing filters. The first thing that impressed us in our MrQ review was the no-wagering requirement for free spins and bonuses. Customer support is decent, but live chat service is limited to 9 am – 9 pm daily.

Quick facts: MrQ review at a glance

MrQ	Details
Year founded	2018
Owner/operator	Tek Fox Ltd
Welcome offer	Deposit £20, get 75 free spins on Big Bass Splash (exclusive)
Top feature	No-wagering free spins
Mobile app	iOS and Android
Gambling license	UK Gambling Commission
Game selection	950+ games, including slots, table games, live dealer games, bingo, Slingo
Payout speed	4 hours to 3 days
Payment methods	VISA debit, MasterCard debit, PayPal, bank transfer, Pay by Mobile
Minimum deposit	£10
Restrictions	Adults 18+ only
Customer support	Yes, via live chat, email & social media

MrQ Casino games review – Top software, 800+ slots & live games

MrQ offers an expansive selection of over 1,000+ games, spanning slots, table games, bingo, Slingo, and live dealer games. Powered by top developers like NetEnt, Pragmatic Play, and Red Tiger, the casino lobby promises a nice mix of classic and modern games with high-quality graphics and great gameplay. Exclusive slots from MrQ’s own Goosicorn and in-house bingo rooms are also worth calling home about, especially high-RTP titles and Megaways.

MrQ slots review – Access a collection of premium slot games

For a casino that started as a bingo site, MrQ’s game catalogue now features over 80% slot games. GameSys initially powered the huge category, which features over 800 titles from Global Games, Evolution, Pragmatic Play, Playson, NetEnt, Play’n Go, Blueprint Gaming, Hacksaw, and Thunderkick. You will also find a decent clutch of slots from mid-tier and lesser-known providers like Pocket Games Soft, OnAir, Elk Studios, and Light & Wonder.

We’re pleased with the massive batch of Thunderkick favourites, including 1429 Uncharted Seas with a high RTP of 98.50% and Fortune Cats Golden Stacks with expanding pay lines. Megaways have their dedicated category featuring top titles like Blueprint’s Wolf Legend Megaways with up to 117,649 ways to win, Eye of Horus Megaways with 15,625 paylines, and BTG’s Golden Catch with 117,649 bet-ways.

Other special features in our MrQ slot review include avalanche reels, expanding wilds, stacked scatters, and top free spins offers. The most popular slots to try include the following:

Slot Name	Provider	RTP	Volatility	Best Feature
Big Bass Splash	Pragmatic Play	96.71%	High	Fishing-themed bonus rounds
Starburst	NetEnt	96.09%	Low	Expanding wilds
Book of Dead	Play’n GO	96.21%	High	Free spins with expanding symbols
Fishin’ Frenzy	Blueprint	96.12%	Medium	Pick-and-click bonus
Sweet Bonanza	Pragmatic Play	96.48%	Medium	Tumbling reels with multipliers

Blackjack games at MrQ

Blackjack fans can enjoy a variety of versions, including classic, European, and multi-hand blackjack. The games offer favourable RTPs, usually above 99%, making them popular among strategy-focused players.

• Classic Blackjack: Game of 21 with a 99.6% RTP, traditional rules, and low house edge
• European Blackjack: This game has no hole card for the dealer
• Multi-Hand Blackjack: Play up to three hands at once
• Blackjack Switch: Swap cards between hands for strategic advantage

Roulette games at MrQ

Roulette options include European, French, and American variations, each offering unique table limits and betting strategies.

• European Roulette: Single zero, lower house edge
• French Roulette: En Prison and La Partage rules
• American Roulette: Double zero, higher volatility
• Lightning Roulette: Multipliers up to 500x

MrQ bingo review

MrQ has a dedicated bingo section with a wide range of 30-ball, 75-ball, and 90-ball games and low ticket prices (starting from 1p). This top UK bingo site also offers regular prize pools. Our favourite bingo room is the On The House, where you can play free bingo with a £1 fixed jackpot. Based on our MrQ bingo review, the top rooms are outlined in the table below:

Bingo room	Bingo variant	Ticket price	Frequency	Top prize
Pinch a Penny	90-ball	From 1p	Frequent	£10+
On The House	90-ball	Free	Every 10 mins	£1
Cheap as Chips	90-ball	From 10p	7 pm – 11 pm	£50+
Tropic Like It’s Hot	30-ball	From 10p	6 pm – 10 pm	£100+

MrQ’s live casino

The live casino section streams real dealers and tables in HD quality, with games running 24/7 at multiple camera angles. Evolution Gaming provides most live games, ensuring top-quality streaming and professional dealers.

Live dealer online casino games take table classics including Baccarat, Blackjack, and Roulette and bring that real casino experience from the comfort of your home.

MrQ free games – No-deposit gameplay

Registered players can enjoy daily free games after making a minimum £10 lifetime deposit. These include:

• Daily free spin opportunities
• Bonus game features within slots
• Demo play options for many games
• Free bingo tickets in the On The House room

MrQ exclusive games collection

The casino’s signature collection includes exclusive titles from their in-house studio, Goosicorn:

• Goosicorn-branded slot games
• Exclusive variations of popular titles
• Custom-designed bingo rooms
• Special tournament games

The bottom line: MrQ provides a well-rounded game selection that balances quantity with quality. While the filtering options could be improved, the mix of providers and game types ensures something for every player preference.

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MrQ banking options | Guide to deposits & withdrawals

MrQ keeps things simple when it comes to banking, with a handful of secure and quick payment methods in the Cashier section. Though these options aren’t as many as other top casino sites, they focus on the big ones, especially when paying by mobile.

Deposit methods at MrQ

MrQ offers a variety of secure and instant deposit methods, ensuring players can fund their accounts easily. All MrQ deposits are fee-free and processed instantly, as shown in the table below:

Deposit method	Min deposit	Max deposit	Fees	Processing time
VISA debit	£10	£5,000	None	Instant
MasterCard debit	£10	£5,000	None	Instant
PayPal	£10	£5,000	None	Instant
Bank Transfer	£10	£10,000	None	Instant
Pay by Mobile	£10	£30 daily	None	Instant

Note: Phone bill deposits are available through O2, EE, 3, Vodafone, GiffGaff, Tesco Mobile, Virgin Mobile, BT Mobile, Plan.com, Plusnet Mobile, Lyca Mobile, and Utility Warehouse.

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MrQ Withdrawal methods & processing times

MrQ withdrawals are fast and reliable, with Visa Direct being the quickest method. While most withdrawals are processed within 24 hours, bank transfers may take up to 4 days.

Method	Min withdrawal	Max withdrawal	Payout speed
VISA Direct	£10	£10,000	Within 4 hours
PayPal	£10	£5,000	Within 6 hours
MasterCard	£10	£10,000	Within 24 hours
Bank Transfer	£10	£10,000	2-4 working days

Important notes:

• No withdrawal limits
• Zero withdrawal fees
• Cannot add another payment method if the balance exceeds £50
• Only debit cards accepted (UK gambling regulations)

The bottom line: MrQ offers essential payment methods with fast processing times. The highlight is the no withdrawal limits policy and quick payout speeds, though the addition of e-wallets would enhance the banking portfolio.

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MrQ website review | Clean & functional design

The MrQ website delivers a cohesive user experience built around a modern, vibrant design. The blue and colourful aesthetic creates an inviting atmosphere while maintaining professional standards.

The homepage features strategic organisation with clear navigation paths. A rotating promotional banner highlights current offers, while game categories are prominently displayed. The layout prioritises user experience over cluttered content.

The bottom line: MrQ delivers an attractive, functional website that prioritises ease of use. Additional filtering options and improved game categorisation would enhance the user experience.

MrQ app review & rating | User reviews on Google Play, App Store, & Trustpilot

The MrQ mobile app offers an easy way to enjoy slots, bingo, and table games on the go. Downloading the app to my Android took me no more than two minutes. The layout is intuitive—games are neatly categorised, and the bottom navigation bar puts everything within easy reach. The MrQ app is free to download from both Google Play and the App Store.

MrQ Google Play, iOS App Store, & Trustpilot ratings

Players who like to try their luck on the go will be pleased to find that MrQ casino is available on the small screen via the mobile site and through dedicated apps. The mobile interface is gorgeous, with a clean layout and organised game times.

Review platform	App rating	No. of reviews	No. of downloads
iOS App Store	3.7/5	540+	120,000+
Google Play	2.4/5	290+	100,000+
Trustpilot	4.1/5	11,320+	NA

Key mobile features

The app shines with its mobile payment options. Besides the usual debit cards and e-wallets, there’s a handy pay-by-mobile feature for O2, Three, Vodafone and EE customers. Here are the key features:

• Full game library access (1,000+ games)
• Saved payment methods for quick deposits
• Daily free games integration
• Optimised graphics and performance
• Touch ID/Face ID support
• Push notifications for promotions
• Smooth navigation between game categories
• Portrait and landscape mode support
• Background play capability
• Quick access to customer support

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Real MrQ player reviews

Positive reviews: What users love

While sifting through user feedback for this MrQ app review, Trustpilot users seem happiest with the casino, as shown by the stellar 4.1-star rating on the platform. Users particularly like the helpful customer service staff, fast withdrawals, no-wagering bonus policy, and simple design of the app.

• “REALLY QUICK WITHDRAWAL – I actually always hated the withdrawals process in online casinos. If it’s a really good casino it needs 2 working days or some” ⭐⭐⭐⭐⭐
• “Shockingly good casino with no wagering fees. Ever. All winnings paid in cash!” ⭐⭐⭐⭐⭐
• “Best mobile casino app. Fast withdrawals, great game selection” ⭐⭐⭐⭐

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Negative reviews: Room for improvement

Common gripes I found on the app stores are slot RTPs and slow customer service response times.

• “A piss take app. My auto rotate is off, but somehow this app controls my phone’s settings” ⭐
• “Avoid. Can’t even use the site after signing up, agreeing to the T&Cs, giving private info” ⭐
• “App crashes frequently, customer support limited hours” ⭐⭐

The bottom line: The MrQ app delivers mobile gaming with mixed user satisfaction. While Trustpilot ratings are excellent, app store ratings suggest room for technical improvements. The no-wagering policy and fast withdrawals remain standout features.

Reviewing MrQ bonuses and promotions for new & existing customers

MrQ offers structured welcome packages for both slots and bingo players, plus ongoing promotions. The standout feature remains the no-wagering policy across all bonuses. Here’s an overview of what’s available:

• Welcome package: Sign up and get started with 300 free spins
• Refer-a-friend: invite friends and get 50 free spins on Fishin’ Frenzy The Big Catch when they sign up and deposit
• Drop & Wins: Pragmatic Play’s Drop & Wins gives players the chance to win over £2,000,000 in cash prizes each month and 364 daily tournaments with a £40,000 prize pool each day, and £30,000 in Daily Prize Drops

The bottom line: MrQ maintains player engagement through varied promotions, the highlight of which is the no-wagering policy across all bonuses.

Safety & responsible gambling at MrQ

MrQ is committed to providing a safe and responsible gambling experience for all players. The casino implements comprehensive measures to promote responsible gaming and protect vulnerable players.

Tools to stay in control

The casino provides direct access to limit-setting tools with clear, easy-to-understand controls. Players can adjust limits instantly or contact support for additional restrictions. Here are the tools available:

• Deposit Limits: Set daily, weekly, and monthly deposit caps
• Time-Outs: Temporary account suspension options (24 hours to 6 weeks)
• Self-Exclusion: Long-term exclusion periods (6 months to 5 years)
• Reality Checks: Customisable session reminders
• Activity History: Transparent gambling records
• Account Closure: Permanent account closure option
• Safer Gambling Tools: Direct access to limit-setting tools
• GAMSTOP Integration: Multi-operator self-exclusion

Fairness & transparency: Gaming integrity

• UK Gambling Commission License: Full regulatory compliance
• eCOGRA Certification: Independent audits and player protection
• RNG Certification: Regular independent audits of Random Number Generator
• Published RTPs: Transparent payout percentages for all games
• Game Testing: All games extensively tested before release
• Payout Reviews: Regular monitoring to ensure correct payouts
• Fair Play Guarantee: Commitment to honest, transparent gaming

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Resources for additional support

• GamCare: 0808 8020 133 or visit www.gamcare.org.uk
• GambleAware: www.gambleaware.org
• National Gambling Helpline: 0808 8020 133
• BeGambleAware: www.begambleaware.org

The bottom line: MrQ demonstrates strong commitment to responsible gambling and fair play through comprehensive tools and transparent operations. The integration with national support services and regular auditing ensures player protection.

History of MrQ

Founded in 2018 by Tek Fox Ltd as a bingo-focused platform, MrQ has evolved into one of the UK’s most recognised online casinos. The brand quickly established itself by focusing on what matters most to players: fair gaming with no wagering requirements.

Key milestones

• 2018: Official UK launch as a bingo site with a UKGC license
• 2019: Expansion into slots and casino games
• 2020: Introduction of no-wagering policy across all bonuses
• 2021: Mobile app launch for iOS and Android
• 2022: Partnership with major game providers
• 2023: Integration of live casino offerings
• 2024: Enhanced responsible gambling tools implementation
• 2025: Continued growth with 1,000+ games and exclusive titles

The casino’s philosophy centres on providing “shockingly good” gaming experiences with no hidden terms. This approach has earned MrQ recognition as a Top 10 Casino on Trustpilot, with over 11,000 positive reviews.

How to contact customer support at MrQ

MrQ offers customer support from 9 am – 9 pm daily. While live chat is only accessible during business hours, the support team aims to respond quickly to all queries.

• ✉️ Email: [email protected]
• 🐦 Twitter (X)/Facebook/Instagram: @mrqbingo
• 💬 Live chat: Yes, available every day 9 am – 9 pm
• 📖 FAQ: MrQ Help Centre

Customer support response times average 2-3 minutes for live chat during operating hours. Email responses typically take 24-48 hours. Social media channels often provide the quickest response for general queries.

The bottom line: MrQ provides reliable support through multiple channels, though the limited hours for live chat could be improved. The FAQ section helps address common queries outside support hours.

Mr Q casino review: Final verdict and recommendations

MrQ stands out in the UK online casino market through its commitment to transparent, fair gaming practices. The no-wagering bonus policy represents a significant advantage over competitors with complex terms and conditions.

The casino excels for players interested in bingo, high-RTP slots, and transparent bonus terms. The “shockingly good” approach to fair gaming makes it a standout choice for UK players seeking honest, enjoyable online gaming without hidden catches.

I recommend those who prioritise fair terms, fast payouts, and quality gaming experiences, especially those interested in bingo or slots without wagering requirements to sign up and get started in this leading UK online casino.

MrQ review – FAQs